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Help Center

Video Guides & Help Center

Short, friendly video guides for every part of the website — plus answers to common questions and a full Parent Rights & School Advocacy series you can watch or download.

Start here

The two films, and the book

One film shows what the website is and everything it does. The other shows Mrs. Barnes how to use it, step by step. The book does both, on paper.

FOR EVERYONE

A tour of the whole website

Six minutes. Every feature, from the front door to the virtual classroom, the talking helpers, the tests, the Language Lab and the billing.

FOR MRS. BARNES

How to use it, step by step

Nine minutes, weighted toward the virtual classroom — every button, marking homework, the whiteboard, tests, invoices and Teacher Connect.

Lessons

Watch & Learn

Full narrated lessons for your child — the kind of thing worth watching together on a Saturday morning.

NEW 10 minutes · Ages 8–15 · 33 chapters

The Story of Math — and Why It Matters

From tally marks cut into bone to the women who calculated the way to the Moon. Along the way: the Nile, the pyramids, the House of Wisdom, deep-sea submersibles, operating rooms, suspension bridges, video games, GPS, and the ones and zeros hiding inside your television. It ends where it should — with your child, and the idea that they are already a mathematician.

Background drawn from Encyclopaedia Britannica, NASA JPL, NOAA Ocean Exploration, NASA Space Place, BBC Learning and Pixar RenderMan.

Live classroom

Using the Live Classroom

How to join your lesson and use our own virtual tutoring software — homework markup, whiteboard, and interactive classwork.

Site guides

How to Use the Website

Quick tours of every part of the site — booking, logging in, downloading resources, pricing, and more.

Students

Using the Student Portal

How your child navigates their Learning Space — quests, live class, homework, and rewards.

Student apps

How to Use Each Student App

A quick how-to for every game and tool inside the Student Zone.

Study tools

Using the Free Study Tools

The calculator, multiplication practice, flashcards, focus timer, and reference guides.

Parents

Using the Parent Portal

See progress, manage billing, coordinate with school, and stay involved.

Know your rights

Parent Rights & School Advocacy

Plain-language guides to IEPs, 504 plans, evaluations, records, and your rights. General information, not legal advice.

Printable guides

Take-home PDF guides